Player Experience Strategist | 4 day week job | Remote Montreal, Canada

At Pixel, we are more than just a user research lab. We are committed to helping Ubisoft create the best gaming experiences by placing players—their behaviors, motivations, and expectations—at the heart of the design process.

In partnership with production teams and using various methodologies at our disposal, we analyze player feedback to provide in-depth and relevant insights and support decision-making.

The Player Experience Strategist works within the Insights direction team, which is organized to support productions grouped into portfolios alongside user research analysts, and reports to a portfolio manager. Team members may be located in Montreal, Quebec, Toronto, Cary (NC, USA), and Paris (France).

Job Description

The Player Experience Strategist will be working conjointly with game productions and be a major actor in building the best, most innovative player experiences in the industry. This person will be the owner of the project’s player experience while working with a team of experts in establishing and executing their strategy.

Responsibilities

• Build from the ground up and execute a player experience strategy from the conception phase in to live game operations, based on production team priorities, design pillars and PX objectives.
• Drive the elaboration of high-impact, multi-data (game telemetry, survey, observation, etc.) player experience insights and maximize the use & reach of these findings.
• Become a trusted ally in decision-making processes with production core team members & other important stakeholders.
• Collaborate with other expertise teams such as Market Knowledge, Community Development and other expertise in building influential advanced insights.

Qualifications

• Passionate about games and understanding players’ behaviours, wants and needs

• A solid experience and relevant achievements in conducting mixed method research studies and generating insights by triangulating multiple data sources

• Have a solid knowledge of game development & game design

• Be able to be the player’s advocate as well as deal with multiple and diverse stakeholders with various priorities, perceptions and interests

• Focused on delivering results that yield actionable findings that meet and surpass industry standards in terms of industrial approach

• A collaborative team player who easily understands the benefits of working with other experts and playing on each other’s strengths to optimize efficiency and quality

• Highly organized, capable of leading multiple studies and projects on operational subjects, while keeping the strategic objectives in sight in large team environments

• Able to evolve in a complex ecosystem, adapting to standards and processes in place while continuing to improve and innovate them

• Experience conducting research embedded on a game production or product team, ideally in the video game industry

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